Authorized Users

A student can give an Authorized User access to their account by:

• Adding an Authorized User.

• Approving an Authorized User who has requested access.

Allowing an Authorized User Access

When a student grants the Authorized User access, they will have access to financial details and personal information in the student's account. Giving a person authorized user access means the student has agreed to release private information that is protected by laws such as the United States (US) Department of Education Family Education Rights and Privacy Act (FERPA).

When the Authorized User is granted access, they can perform the same actions as a student - including view the account balance, make payments, and view account activity.

Student Adds an Authorized User to their Account

A student can give an Authorized User access to their account. When the student adds the Authorized User, they do not need separately grant them access.

1. Click the quick link for Authorized Users or select Authorized Users from the My Account menu.

   The Authorized Users tab in the My Account page displays.

   

2. Click Add Authorized User.

   The Add Authorized User page displays.

   

3. Enter the Authorized User's information.

4. Click Create to add the Authorized User account.

   If the Authorized User does not have an account, SFS will send them an email with log in instructions.

On the page

First Name The Authorized User's first name. Last Name The Authorized User's last name. Their relationship to you Select the Authorized User's relationship to the student, such as Parent/Guardian or Grandparent. Does the authorized user have an email address? Select whether the Authorized User will log in using an email address. If you are providing an email address, enter their email address in the Their Email Address and Confirm Email Address fields. They will receive an email with instructions on how to log in. If you are not providing an email address, the email address fields are not available. The Authorized User will not be able to log into SFS, but they will be able to call your institution and get information about the student's account. Their Email Address The Authorized User's email address. Confirm Email Address

Managing Authorized Users

Students can use the My Account menu or the link in the quick links box to navigate to the Authorized Users tab. From the Authorized Users tab they can manage the Authorized Users on their account.

A student can use the three dots at the end of the Authorized User's row to:

• Edit - Edit an Authorized User's information.

• View Activity - View the Authorized User'sSFS activity.

• Resend Link - Resend the Authorized User a link to log in to their SFS account.

• Revoke Access - Revoke an Authorized User's access to your account. This is only available if the Authorized User has already been verified.

• Delete - Delete an Authorized User from the student's account. This is only available if the Authorized User's account has not been verified.

  This does not delete the Authorized User's account from SFS.

Authorized User Creates an Account and Requests Access

1. On the Flywire homepage, click the Create New Account link.

   

2. Click the Authorized User button to indicate you are creating an Authorized User account.

   The Create Your Authorized User Account page displays.

3. Enter the Authorized User's information.

4. Select the check box to attest you agree to the FlywireTerms of Use and Privacy Policy.

   What are the terms of use and privacy policy?

   A payer agrees to the Terms of Use and Privacy Policy when they use Flywire to send and receive payments.

   Payer Terms of Use

   The Payer Terms of Use inform the payer about the rules and guidelines.

   Privacy Policy

   The Flywire Privacy Policy informs the payer about the information Flywire collects and the choices the payer can make about the handling of their information.

5. Click Create to add the Authorized User account.

   Flywire sends an email notification to your email address to verify and activate your account.

6. In the email, click the Verify Email button.

   The Welcome, Let's Get Started! page displays.

7. Enter the student's information.

8. Click Next.

   Flywire sends a notification to the student. The student must approve your access to their account.

   

 

On the page

Create Your Authorized User Account page

First Name The Authorized User's first name. Last Name The Authorized User's last name. Email The Authorized User's email address. Password The password for the Authorized User's account. An SFS password must contain: A minimum length specified by your institution. The default is 8 characters. At least one uppercase and lowercase letter. At least one special character. At least one numeric character. Confirm Password

Welcome, Let's Get Started! page

Your Student's I.D. Enter the ID number for the student. Your Student's Date of Birth Enter the birth date of the student split into Month, Day, and Year fields. Your Relation To Student Select the Authorized User's relationship to the student, such as Parent/Guardian or Grandparent.

 

Authorized User Adds a Student to an Existing Account

An Authorized User can request to access a student's account using the My Account menu.

1. Click the My Account menu.

   

2. Select Add Student.

   The Add a New Student page displays.

3. Add the information for the student account you want to access.

4. Click the check box to confirm you are human.

5. Click Next.

   Flywire sends a notification to the student. The student must approve your access to their account.

On the page

Your Student's I.D. Enter the ID number for the student. Your Student's Date of Birth Enter the birth date of the student split into Month, Day, and Year fields. Your Relation To Student Select the Authorized User's relationship to the student, such as Parent/Guardian or Grandparent.

Switching Student Accounts

An Authorized User can use the Switch Student option in the My Account menu to switch between different student accounts.