eRefund Status

As a refund payment moves through the Student Financial Software (SFS) system, the SFS updates its status. There are different statuses for the different types of payments, for payment status, see Payment Status.

• Converted - The eRefund payment failed as an ACH payment and has been converted to a paper check.

• Discarded - The eRefund payment has been discarded because of an issue. It could be an issue such as an Discarded - Invalid Amount or Discarded - Invalid Address.

• eRefund (ACH) - The eRefund payment is sent as an ACH payment.

• Paper Check - The eRefund payment is sent as a paper check.

• Shelved - The eRefund payment is unpaid and waiting to be processed. Payments are shelved for 24 hours if the payer has not enrolled in eRefunds. The payer is sent a notification to encourage them to enroll in eRefunds instead of receiving a paper check.

• Voided - The eRefund payment has been voided by Flywire support.